I stood on the sidewalk outside a plumbing shop yesterday; the smell of wet concrete after a rainstorm hung heavy in the air. I was there to take a photo of their storefront because the digital version of this business was currently dead. I spent three months fighting a hard suspension for this plumbing client … Read more
The air in my office smells like peppermint and old paper records from a time before the digital map was a cage for small businesses. I have spent twenty years watching the street level change from physical storefronts to data clusters. A business listing is not a simple profile. It is a proximity beacon in … Read more
I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van; they wanted proof of a utility bill under the exact GPS pin. Standing on that sidewalk, the smell of wet … Read more
3 ways to get real GMB help after a support ticket freeze I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google did not want proof of a van; they wanted proof of a utility bill … Read more
I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van; they wanted proof of a utility bill under the exact GPS pin. This is the reality of the hyper local … Read more
Is Your GMB Stuck and 4 Fixes to Force a Human Support Review I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van; they wanted proof of a utility bill … Read more
I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van; they wanted proof of a utility bill under the exact GPS pin. I stood on that sidewalk and watched the … Read more
The Exact Evidence That Ends the GMB Support Loop for Good I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google did not want proof of a van; they wanted proof of a utility bill under … Read more
I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van; they wanted proof of a utility bill under the exact GPS pin. This was not a simple clerical error. It … Read more
The physics of the pin The smell of wet concrete always reminds me of the day the maps broke for my biggest client. I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof … Read more
