I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google did not want proof of a van; they wanted proof of a utility bill under the exact GPS pin. This was not a simple clerical error. … Read more
The air in my office smells like fresh laundry detergent and the sharp metallic tang of wet concrete. It is a sensory reminder of the physical world that Google Business Profile is trying to map. I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared … Read more
I can smell a fake business listing from three blocks away, right past the scent of my fresh laundry detergent and the faint tang of old copper. I know exactly which shop on the corner is buying five star reviews from a farm in another country because their interaction velocity makes no physical sense. Being … Read more
The Physical Proof Checklist That Forces a Human GMB Review I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van; they wanted proof of a utility bill under the exact … Read more
The air outside the Google Plex in Mountain View might smell like eucalyptus, but for those of us on the ground, the reality of a local business listing smells like wet concrete and ozone. I have spent decades as a street photographer of the digital map. I see the glitches. I see the storefronts that … Read more
